All Systems Operational

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Welcome to the SLI health dashboard. If you'd like to report a problem, please navigate to https://sli-systems-support.vrya.com/hc/en-us

Uptime over the past 90 days. View historical uptime.
MyAlerts Operational
90 days ago
100.0 % uptime
Today
SLI Operational
90 days ago
100.0 % uptime
Today
Commerce Console (aka SLI Tools) Operational
90 days ago
100.0 % uptime
Today
SLI CDN ? Operational
90 days ago
100.0 % uptime
Today
SLI Recommendations Engine Operational
90 days ago
100.0 % uptime
Today
SLI Reports service Operational
90 days ago
100.0 % uptime
Today
SLI SearchBuilder Operational
90 days ago
100.0 % uptime
Today
SLI Search Cluster AU Operational
90 days ago
100.0 % uptime
Today
SLI Search Cluster UK Operational
90 days ago
100.0 % uptime
Today
SLI Search Cluster US Operational
90 days ago
100.0 % uptime
Today
SLI TemplateBuilder Operational
90 days ago
100.0 % uptime
Today
SLI Staging SearchBuilder Operational
90 days ago
100.0 % uptime
Today
SLI Staging SearchCluster Operational
90 days ago
100.0 % uptime
Today
SLI Staging TemplateBuilder Operational
90 days ago
100.0 % uptime
Today
SLI Demo SearchCluster Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance of US/AU Search Cluster May 18, 2025 08:30-11:30 UTC

We will be performing scheduled maintenance on the SLI US/AU Search Cluster. This activity is non-intrusive and will not impact ongoing operations. No downtime is expected during this maintenance window.
Posted on May 07, 2025 - 04:58 UTC
May 9, 2025

No incidents reported today.

May 8, 2025

No incidents reported.

May 7, 2025
Maintenance of UK Search Cluster
Completed - The scheduled maintenance has been completed.
May 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 03:00 UTC
Scheduled - We will be performing scheduled maintenance on the SLI UK Search Cluster. This activity is non-intrusive and will not impact ongoing operations. No downtime is expected during this maintenance window.
May 6, 14:02 UTC
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025
"High Traffic" Message Displayed on Search_US/AU Cluster
Resolved - High volume of requests impacting the US/AU search cluster has been fully resolved. The system is stable, and all services are functioning normally. Thank you for your patience and understanding during the investigation and resolution process.
If you encounter any further issues, please contact our support team.
Apr 29, 05:43 UTC
Update - A high volume of traffic reoccurred for one of our customers, which was causing intermittent slowness across the US/AU clusters. The infrastructure team addressed issue for the customer and this has improved the performance across all machines. We continue to monitor the issue.
Apr 29, 00:37 UTC
Monitoring - We have implemented a fix and are monitoring system performance to ensure stability.
We will continue to observe closely and will provide further updates as needed.
Thank you for your patience and support.
Apr 28, 18:37 UTC
Update - We are continuing to work on a fix for this issue.
Apr 28, 17:52 UTC
Update - We are continuing to work on implementing a fix. Thank you for your continued patience and support.
Apr 28, 17:15 UTC
Identified - We have identified a high volume of incoming requests on our search machines, causing intermittent "Oops - you are experiencing high traffic" messages. Our team is working to stabilize the service and will share further updates soon.
Apr 28, 16:40 UTC
Update - We are continuing to investigate this issue.
Apr 28, 15:54 UTC
Update - We are continuing to investigate the issue.
Apr 28, 15:37 UTC
Investigating - We are currently investigating reports of users intermittently encountering the message:
"Oops - you are experiencing high traffic" while accessing search services.

Our infrastructure team is currently investigating the issue.
Apr 28, 14:45 UTC
Apr 28, 2025
Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

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