Update - We are continuing to work on a fix for this issue.
Jan 20, 2026 - 12:43 UTC
Jan 20, 2026 - 12:43 UTC
Identified - Root cause has been identified, and the team is actively working on a fix.
Jan 20, 2026 - 08:20 UTC
Jan 20, 2026 - 08:20 UTC
Update - We are continuing to investigate this issue.
Jan 20, 2026 - 06:26 UTC
Jan 20, 2026 - 06:26 UTC
Update - We are continuing to investigate this issue.
Jan 19, 2026 - 16:18 UTC
Jan 19, 2026 - 16:18 UTC
Investigating - We’re investigating an issue where users are seeing the error "Whoops, looks like something went wrong." while logging in to the SLI(Tools) Commerce Console. Further updates will be shared soon.
Jan 19, 2026 - 14:48 UTC
Jan 19, 2026 - 14:48 UTC
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Welcome to the SLI health dashboard. If you'd like to report a problem, please navigate to https://sli-systems-support.vrya.com/hc/en-us
MyAlerts
Operational
SLI
Partial Outage
Commerce Console (aka SLI Tools)
Partial Outage
SLI CDN
Operational
SLI Recommendations Engine
Operational
SLI Reports service
Operational
SLI SearchBuilder
Operational
SLI Search Cluster AU
Operational
SLI Search Cluster UK
Operational
SLI Search Cluster US
Operational
SLI TemplateBuilder
Operational
SLI Staging SearchBuilder
Operational
SLI Staging SearchCluster
Operational
SLI Staging TemplateBuilder
Operational
SLI Demo SearchCluster
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.